Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Upgrade Issues

(Topic created on: 16-02-2023 02:01 PM)
273 Views
fao98
First Poster
Options
Does anyone have issues logging into their samsung upgrade account?

I have spent the past two days trying to get in and it just keeps saying "technical issues try again later".
I have used the online live chat which was very unhelpful and i called the samsung support number and the lady was helpful and after i exchanged my details it allowed her to log in to my account so i assumed the issue was resolved. Ended the call and went to log in and it still won't allow me in. 

All I really want to check is what upgrades I am eligible for, I'm not sure that I will upgrade but i just want to see what's available . 

Does anyone know a solution or have you had similar bad experiences logging in to the program?


































0 Likes
2 REPLIES 2
Glenntech
Samsung Members Star ★
Options
Try clearing the cache and data in your browser.
Alternatively, try a different browser
I find it works better using a Samsung phone rather than a computer as well
0 Likes
fao98
First Poster
Options
Thanks! I've tried three different devices and have cleared cache and history on all of them, so i dont really know what else to try. I tried incognito mode also. Do you have any other suggestions or would i be best to call them again..?
0 Likes