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Samsung Rewards Points ???

(Topic created on: 22-04-2022 07:35 PM)
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Obsydian
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I have made a few purchases and non are showing on my account, I just received another statement saying zero.

The whole Samsung Rewards is becoming a very annoying joke.


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Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
6 REPLIES 6
Glenntech
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Mine was as well.
But after a month I have had two emails about checking my rewards points balance
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Dan14514
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I had the exact same. made an order in March - said about estimated points but nothing come through yet and I had the same email with 0 points showing. 

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AndrewL
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@Obsydian @Dan14514: If you were logged in to your Samsung Account at the purchase stage, then the reward points will be credited to your account within 28 days of the delivery date. To find out more, please check out the link below. 

New Samsung Rewards | How to Earn Points | Samsung UK

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Obsydian
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I was logged in, made sure I was
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Dannyboy2018
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I was logged in.
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harassedmum
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I was awarded points in july (50,000) and they were taken away in September. Don't know why, cant contact anyone.  My chat with a real agent (?) was closed after an hour of nothing from them.  Next will be Twitter!  I am not impressed by Samsung customer services!

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