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Samsung Reward points disappeared.

(Topic created on: 02-10-2022 11:08 PM)
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Matty8787
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Hello all.

I am in the market for a tablet, decided on the Tab A8.. All going well, went through to checkout and decided to redeem my points towards it to lower the final cost. I then decide to look at a different tablet and cleared my basket.

I then came back and went for the Tab A8 but this time the 64gb variant and went to redeem my points but to see they had been redeemed on the previous "purchase" despite me never actually checking out.

Have they gone forever? I would appreciate them back to put towards my actual purchase.

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BandOfBrothers
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It may take a short time for your rewards to drop back onto your account @Matty8787 

Samsung Support will be able to check your account for you.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Matty8787
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As long as they're not gone forever I'm good
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