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Order not going through?

(Topic created on: 12-11-2020 09:41 AM)
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Rubesmc
Student
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I ordered a new phone on tuesday and set the delivery date to today. I went to check the order this morning and it still says payment pending. Is this normal or do I still have something to do? Thanks.

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ChrisM
SuperStar
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Hi @Rubesmc 

 

We did have some issues with the website on Tuesday which have since been resolved. You can always give our Online Shop Team a quick call to check on your order on 0330 726 7467.

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ChrisM
SuperStar
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Hi @Rubesmc 

 

We did have some issues with the website on Tuesday which have since been resolved. You can always give our Online Shop Team a quick call to check on your order on 0330 726 7467.

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Rubesmc
Student
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Thank you for your quick response and useful suggestion 👍

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ChrisM
SuperStar
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Our pleasure, @Rubesmc!