28-04-2023 08:38 PM in
I purchased a Galaxy A54 and a case from the Samsung website earlier. The money has been taken out of my account yet I have no received a confirmation email and the order cannot be found on the website or the app. It's meant to be delivered tomorrow but yet the only trace of my order is that the money got taken out of my account. Please help??
28-04-2023 10:21 PM in
28-04-2023 11:24 PM - last edited 28-04-2023 11:24 PM
@Selkrek May just be a delay and can you check on Samsung account , as @Glenntech advised the order has gone through. Might be stating the obvious but have also checked your Junk Folder?
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
28-04-2023 11:35 PM in
Samsung support has told me to wait until 8am tomorrow if not messege them again