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Exclusive colour S22 Ultra order

(Topic created on: 20-03-2022 01:40 PM)
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Glenntech
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My red colour one was scheduled to be delivered 10th March. 
Nothing turned up and I have had nothing from Samsung about what is going on. No one seems to know what's happening with the order.
Anyone else got any updates they have got?
Just want to know what's going on 
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7 REPLIES 7
alexmidd
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Same here and I think a lot of people are in the same boat. I honestly wouldn’t mind if it was just a normal order but being a pre-order you kind of assume that they have stock on the way when you pay for it. Mine is supposed to arrive “by” 25th March now, but tbh I’m not hopeful that I will see this phone within the near future, maybe ever.

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John19691969
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🤦🤦 No one has a clue ! Including Samsung !!
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Glenntech
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Mine was supposed to be completed over a week ago
Then a week ago saying, headed to your country 5 days ago.
But apparently the website is not an accurate thing to go by.
I know in the U.S, they are getting theirs now from a few days ago.
But here. Well it's a mystery
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John19691969
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By the time people get the S22 ultra the S23 ultra will only be few months away ...I know what I would do !!.. I would give up lesson learnt , cancel order get my money back and wait a few months until the S23 ultra !! But that's me
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Tourbillon De La Vie
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Also waiting, same event details as you including no communication. So, planning a big party when it eventually arrives following a divine intervention no less 😜

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Mikeal
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I would have opted foelr a different colour but the exclusive colours will cost me more if I use the trade in option. It must be the paint they use that makes it unique from the rest. Anyways I bought a case from Samsung store and the phone is now covered with a blue case.
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Members_C2F4mFo
Apprentice
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Contacted Cs multiple times. Each time I get a different story and answer.

First one apologied for it and assured me that it has now arrived in the UK and in process with DPD. and I'd hear in the next few days from them.

Herd nothing so contacted samsung again and this time they said they had zero stock and its not even left the warehouse. 

Assured that I'd hear from them with an update soon. 

In all this the only thing I've ever herd or had from them was a text saying it was delayed. 

This includes order confirmation. Their communication is shocking. 

A few of my friends bought the phone after I placed the preorder and got theirs after a week or so. 

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