Absolutely dreadful service from Samsung i pre ordered my s25 ultra and did not receive my free buds. I escalated it to customer service team and... View Post
i upgraded from the S24 ultra to S25 ultra, as i do every year.
i upgraded using my previous loan number, and so on.
i returned my old phone... View Post
Bought my s25 ultra on the 2nd of feb, saw it will ship on 19 feb. After 19 feb, i kept contacting samsung support as to whats the delay, and they... View Post
Hi guys
I’m just so disappointed as I preordered a Samsung s25 ultra on the 25th Jan 2025 and despite it being delayed I didn’t even receive the... View Post
My buds was supposed to arrive today, even though after waiting so many days, it got delayed again and without a proper ETA. So disappointing.
... View Post
Dear Samsung Customer Support,
I have ordered an S25 Jet Black on February 15, with an expected shipping date of February 24. However, the order... View Post
I returned my S24U through the flex programme on 4th Feb and it was received by the MTR company who deals with the devices on 6th Feb. I received... View Post
I am extremely disappointed by the help received by Customer Services. My rewards points have disappeared when I was trying to purchased something... View Post
Why are there no Galaxy Buds trade-in offers in the UK but in other countries?Why are there no Galaxy Buds trade-in offers in the UK but in other... View Post
Hello. I have problem that. I pre ordered Samsung 25 ultra. My parcel supposed to be delivered 18th of January then DPD Courier I’m going to... View Post
I purchased an S23 Ultra in 2023 under the Samsung Upgrade program and made payments through Klarna. I skipped the S24 in 2024 and have now... View Post
As in my earlier post, Samsung has informed me that they will cancel the pre-order I made, as nothing can be done to salvage a sunk ship lol
As I... View Post
I am in the UK.
I bought a new Samsung S25 from the samsung shop here in the UK complete with a SIM contract on 3 for £10 per month. I collected... View Post