Samsung Shop

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Samsung online shop - need to improve!

Posted by 29-07-2024 03:02 PM in Samsung Shop

Ordered a 2nd Marine strap (Grey) for my new Watch Ultra. Current discount of 50% made price competitive and provides a subtle alternative to... View Post

Lost of benefits of the pre-order of the Z Fold 6 with the Bud 3 pro

Posted by 29-07-2024 12:19 PM in Samsung Shop

I pre-ordered the Z Fold 6 and the Buds 3 pro the 10th of July using as much as the discounts applicable and it was very good deal for me overall (... View Post

29-07-2024 01:16 PM

In fact, the refund was effective. But, I lost the benefit of the promotion effect. No explanation, ... View Post

Order not received from UPS, no resolution from customer service

Posted by 27-07-2024 11:50 AM in Samsung Shop

Has anyone else had an order (Galaxy Watch 7 Ultra) stuck in shipping with UPS since 07/19/24? At first it said delayed, now it says delivery date... View Post

27-07-2024 12:02 PM

Hey, no problem. Good luck with your query. View Post

Samsung Finance not working at checkout?

Posted by 26-07-2024 01:01 PM in Samsung Shop

Is anybody else having issues with purchasing stuff through Samsung using Samsung Finance? I have tried multiple web browsers, clearing my caches... View Post

2 weeks ago

Samsung Glow Finance does not accept payment from Mastercard DEBIT. I have 3 Mastercard debit cards ... View Post

Ordered Galaxy S24+ from Samsung UK stolen by DPD

Posted by 23-07-2024 11:19 PM in Samsung Shop

On July 8th I placed an order for new Galaxy S24+ onyx black 512 GB here in UK. The parcel got to me the following day, delivered by DPD... View Post

01-08-2024 07:56 PM

Actually today I received my new device from Samsung. On saturday I did get an email that due to the... View Post

Order cancelled because I stack codes?!

Posted by 23-07-2024 12:51 PM in Samsung Shop

Can anyone help me out getting my buds 3 pro cheaper? I've been pre-ordering new devices every year for about the last 6 years directly... View Post

07-02-2025 03:58 AM

My order arrived without issue. I trust yours did as well. View Post

Order placed no mail confirmation, No order id, order not showing in ordered history

Posted by 22-07-2024 06:18 PM in Samsung Shop

I had recently ordered the samsung a9+ tablet my payment is done through card its confirmation come but there are no any confirmation from... View Post

23-07-2024 08:33 AM

Sorry, I don't know what else to suggest. You should post to your local community where hopefully a ... View Post

Fold 6

Posted by 22-07-2024 12:30 AM in Samsung Shop

Hello someone knows how to claim the £100 for Google play for buying the fold 6 thanks View Post

23-07-2024 03:20 PM

@Bulk: Please note that, while you are not eligible to claim a £100 Google Play Store voucher with y... View Post

Samsung TV stopped working , samsung refuse to repair

Posted by 21-07-2024 09:12 PM in Samsung Shop

I bought a 70 70” AU8000 Crystal UHD 4K HDR Smart TV (2021) Its worked fine until today when it started... View Post

22-07-2024 10:02 AM

Do a little update , samsung support from the samsung store did call me back as promised. Well done ... View Post

Continue to Payment Button not working in Checkout

Posted by 20-07-2024 02:31 AM in Samsung Shop

As the title reads, I'm attempting to purchase items and when I select my local store it has the option to continue to payment. Doesn't... View Post

13-08-2024 11:07 PM

I have same problem when try to buy a monitor and pay now button not responding at all View Post

Free case for buds 3

Posted by 19-07-2024 07:29 PM in Samsung Shop

Ho everyone i saw that Samsung Italy give a free case for the galaxy buds is anyone know is Samsung UK do the same thing thank you #buds3 View Post

19-07-2024 07:44 PM

Unfortunately I don't know of such a deal in the UK View Post

Samsung order fulfillment - Not impressed!

Posted by 19-07-2024 06:51 PM in Samsung Shop

I've ordered several devices direct from Samsung and until now orders have arrived, well boxed and with all the papers and return envelopes... View Post

02-08-2024 03:21 PM

Same here...I keep checking up on the order and it says "Still processing" and I've gotten several e... View Post

Best Samsung Tablets for Online Learning

Posted by 19-07-2024 01:22 PM in Samsung Shop

Hi everyone,I'm looking for recommendations on the best Samsung tablets for students. Which models offer the best performance and features for... View Post

19-07-2024 01:56 PM

What's your maximum budget? The only ones I use and can honestly recommend are the Tab S8 Ultra if y... View Post

You've lost a lifelong customer - TMT First/Not honoring warranty

Posted by 19-07-2024 12:54 PM in Samsung Shop

My flip 4 keeps powering off and they are claiming impact damage and screen damage. Seems to be a common trend. I won't be paying for... View Post

20-07-2024 05:41 AM

I'm sorry to hear that your phone is malfunctioning @Members_PWYUnBT 😔 Have you tried any troublesh... View Post

Best Samsung Devices for Managing a Hair Clinic Website

Posted by 19-07-2024 12:14 PM in Samsung Shop

Hi everyone,I'm looking for recommendations on the best Samsung devices (tablets, smartphones, etc.) for managing my hair clinic website and... View Post

19-07-2024 05:28 PM

@York-09 Good advice from @Robin999 . I would say that any modern Device would suit your needs, depe... View Post

UK pre-order for Galaxy Watch Ultra - £100 Google Play voucher not eligible for one model?

Posted by 17-07-2024 08:10 PM in Samsung Shop

Hi everyone For anyone in the UK, an interesting observation: I pre-ordered the Galaxy Watch Ultra - model SM-L705FZTAEUA.The Samsung UK... View Post

27-07-2024 10:01 AM

Mine also wasn't listed so I simply selected the first option and then proceeded to input dates, inv... View Post

Fold 6 shipping times

Posted by 17-07-2024 02:41 PM in Samsung Shop

I ordered my fold 6 on July 11th and ever since it has been stuck on preparing dispatch. Has anyone's Fold 6 shipped yet in the... View Post

07-08-2024 08:16 AM

After 6 calls and 4 letters I canceled my order. The same blank answers without real deadlines. By f... View Post

Trade in value £30 or £40?

Posted by 16-07-2024 01:57 PM in Samsung Shop

What is additional trade in? View Post

17-07-2024 08:59 AM

I got confused by that too when purchasing my buds 3. Did anyone know why it says ' additional trade... View Post

Change address of free gift

Posted by 15-07-2024 11:34 PM in Samsung Shop

I have a free watch that was supposed to be sent on the 14th of July. It has now been changed to the 26th which is after I vacate the property that... View Post

16-07-2024 01:49 PM

Once your courier sends delivery info you can change address then possibly ? View Post

Leave the Upgrade Program

Posted by 14-07-2024 06:08 PM in Samsung Shop

Hello, Samsung web site is nightmare, after 2 years I want to leave the Samsung Upgrade Program and online form is not working, can I do this with... View Post

17-07-2024 05:58 PM

Who would have thought, but the problem was solved by staff from FB. Having described the problem, t... View Post

Samsung Shop

Samsung online shop - need to improve!

Lost of benefits of the pre-order of the Z Fold 6 with the Bud 3 pro

Order not received from UPS, no resolution from customer service

Samsung Finance not working at checkout?

Ordered Galaxy S24+ from Samsung UK stolen by DPD

Order cancelled because I stack codes?!

Order placed no mail confirmation, No order id, order not showing in ordered history

Fold 6

Samsung TV stopped working , samsung refuse to repair

Continue to Payment Button not working in Checkout

Free case for buds 3

Samsung order fulfillment - Not impressed!

Best Samsung Tablets for Online Learning

You've lost a lifelong customer - TMT First/Not honoring warranty

Best Samsung Devices for Managing a Hair Clinic Website

UK pre-order for Galaxy Watch Ultra - £100 Google Play voucher not eligible for one model?

Fold 6 shipping times

Trade in value £30 or £40?

Change address of free gift

Leave the Upgrade Program

Product Not Delivered, Need your help

Birthday discount code (UK)

Order cancelled because I stack codes?!

Trade In Not Honoured - Deceived

Still waiting on S25U pre order...

Help

Order not showing in account.

S25 Terrible Delivery Delay

Samsung S25 Ultra Pre Order - Address Postcode Mismatch, what to do next?

Can't Start return

Samsung Customer Service - SHAMBLES!

Re: Can't use vouchers in Galaxy store

Re: No Rewards?