Samsung Shop

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Delayed delivery

Posted by 16-08-2024 04:27 PM in Samsung Shop

Ordered the Flip 6 on 14/08/24 before the next day delivery cutoff so the phone was meant to be delivered yesterday, but I didn't get a... View Post

18-09-2024 01:12 PM

Hope this doesn't happen to me. I've been waiting for 3 weeks for this phone. Expected to be deliver... View Post

My order ha been canceled twice now without explanation?

Posted by 15-08-2024 11:07 AM in Samsung Shop

I placed an order on Sunday night for a s23 FE (as a first phone for my son) and selected paypal credit to pay for it. All want through got a... View Post

24-11-2024 07:54 PM

Same issues. ordered through Samsung Student site, I feel they don't wany to us to use discounts. Ma... View Post

Expired promotional event

Posted by 15-08-2024 12:27 AM in Samsung Shop

We recently purchased a fridge from yourselves which I'm pleased to say so far have met all our expectations.It is my hope that the fridge... View Post

15-08-2024 03:59 PM

Thank you for letting us know @RV72, and I've raised it internally at our side. Glad that you're enj... View Post

20 days and Samsung still didn't pay my trade in.

Posted by 14-08-2024 08:31 PM in Samsung Shop

Samsung Turkey is ripping off hundreds of people with trade in deals and are not paying them the promised amount on their phones. I got my phone 1... View Post

15-08-2024 10:27 AM

I did and I am posting it everywhere. View Post

SamsungEE unable to fulfill Galaxy Watch Ultra pre-order

Posted by 14-08-2024 07:47 PM in Samsung Shop

I pre-ordered the Galaxy Watch Ultra from SamsungEE online store on July 10th, with an expected delivery date of July 18th. I also added the... View Post

14-08-2024 09:42 PM

Hello 👋 I suspect EE took too many orders then couldn't get the stock they required to fulfil order... View Post

Discount Code is Just Wrong

Posted by 14-08-2024 11:56 AM in Samsung Shop

I was looking to buy a Galaxy Tab S9 fore university and there is an advertised discount code for 20% off in the student store. The price off the... View Post

14-08-2024 01:51 PM

From what I can see in the employee partnership store which I think is similar to the student store.... View Post

Why is the app so terrible?

Posted by 14-08-2024 09:56 AM in Samsung Shop

Samsung push for people to use the shop app but I find using a tall and prefer to order from other sites after trying and failing to buy from the... View Post

14-08-2024 11:30 AM

The £40 is crossed out? Will you lose that additional discount if you did it via the web? View Post

Z Flip 6 ordered 1st August

Posted by 09-08-2024 09:47 AM in Samsung Shop

But not being delivered until 22 August from samsung online. Any idea why such a delay? View Post

09-08-2024 05:52 PM

No was under £100, View Post

Good News: Buds 3 Pro Shipping Again 😃

Posted by 09-08-2024 08:14 AM in Samsung Shop

So those of us that pre ordered the Buds have some great news. After the quality control issues. They are starting to get sent out to us... View Post

07-09-2024 08:34 PM

My order kept being delayed. So i got fed up and cancelled the order. So sadly I never got any. View Post

Samsung Birthday code

Posted by 08-08-2024 10:26 PM in Samsung Shop

Never received any birthday codes and have all marketing accepted and checked spam. If anyone has a one they arnt using I'd be... View Post

09-08-2024 08:20 AM

I got mine as usual in June. You need to make sure that all your Samsung account details are correct... View Post

Galary fold6 delivery delayed

Posted by 07-08-2024 08:22 AM in Samsung Shop

I pre ordered Galaxy fold 6, watch ultra and buds 3 on 11th of July, in my invoice they showed it will shipped on 22nd of July but I haven't... View Post

16-08-2024 01:40 PM

I have only received the BudsPro. No Galaxy Z Fold6 512GB or Watch Ultra. Talking to Support does no... View Post

Where are the Buds 3 Pro?

Posted by 06-08-2024 01:19 PM in Samsung Shop

So, they were dispatched on July19th, and then just no longer coming? Been given no new date, and no updates since. Meanwhile, reviews are out,... View Post

14-08-2024 12:23 PM

Mine finally arrived a couple of days ago, on the 12th. Jus suddenly got an email from DPD saying th... View Post

Samsung Birthday Code Required

Posted by 06-08-2024 11:54 AM in Samsung Shop

Hi Guys. Has anyone got a spare Bday Code. I will prob get one next week and will gladly pass it back if they wish to use it or give it someone... View Post

06-08-2024 01:46 PM

Thanks for giving a clear explanation and not throwing around words like fraud and banning of accoun... View Post

Samsung care

Posted by 02-08-2024 10:09 PM in Samsung Shop

Hi there I've had my flip 5 nearly 10months can I purchase Samsung care for it now ? View Post

02-08-2024 10:26 PM

I usually do mine direct with Assurant for Care+. Mainly because you can just do a monthly rolling p... View Post

Samsung Store problem

Posted by 01-08-2024 06:10 PM in Samsung Shop

Hello, I appear to have an issue with logging into the Samsung Store account. I am using the correct details it request 2FA which i pass it then... View Post

01-08-2024 06:33 PM

Hi, and welcome to the community, When next signing in, toggle on 'Stay signed in' and see if that h... View Post

Not able to order MyBespoke Custom Panel from samsung.com

Posted by 31-07-2024 11:32 PM in Samsung Shop

I visit samsung.com and i login into my samsung account. Then I go to Appliances -> Bespoke -> MyBespoke Custom Panels. Then i do the below... View Post

09-02-2025 04:28 AM

I've been through this exact issue... every browser every device even clear the cache and cookies an... View Post

Samsung refer a friend code

Posted by 31-07-2024 10:26 PM in Samsung Shop

Hi can anyone please send me a spare refer a friend code View Post

08-08-2024 11:04 AM

https://i.soreto.com/samsunguk/k/Ny8z5ndOgl View Post

entire order on hold

Posted by 31-07-2024 06:48 PM in Samsung Shop

I pre-ordered the Samsung galaxy buds 3 pro. I'm aware of the delay. With my order I also pre-ordered the watch 7 ultra along with the 2 free... View Post

31-07-2024 09:24 PM

It's sad that they don't even bother to send as an update once a week to let us know what is happeni... View Post

Galaxy Watch Ultra delivery times

Posted by 29-07-2024 07:52 PM in Samsung Shop

Hi folks, I ordered the white GWU this morning but the earliest delivery date was the 12th, is this just Samsung being cautious... View Post

14-08-2024 04:01 PM

I got mine yesterday! its awsome...it does everything! trying to figure out how it can make a coffee... View Post

Samsung online shop - need to improve!

Posted by 29-07-2024 03:02 PM in Samsung Shop

Ordered a 2nd Marine strap (Grey) for my new Watch Ultra. Current discount of 50% made price competitive and provides a subtle alternative to... View Post

Samsung Shop

Delayed delivery

My order ha been canceled twice now without explanation?

Expired promotional event

20 days and Samsung still didn't pay my trade in.

SamsungEE unable to fulfill Galaxy Watch Ultra pre-order

Discount Code is Just Wrong

Why is the app so terrible?

Z Flip 6 ordered 1st August

Good News: Buds 3 Pro Shipping Again 😃

Samsung Birthday code

Galary fold6 delivery delayed

Where are the Buds 3 Pro?

Samsung Birthday Code Required

Samsung care

Samsung Store problem

Not able to order MyBespoke Custom Panel from samsung.com

Samsung refer a friend code

entire order on hold

Galaxy Watch Ultra delivery times

Samsung online shop - need to improve!

Birthday discount code (UK)

Order cancelled because I stack codes?!

Trade In Not Honoured - Deceived

Still waiting on S25U pre order...

Help

Order not showing in account.

S25 Terrible Delivery Delay

Samsung S25 Ultra Pre Order - Address Postcode Mismatch, what to do next?

Can't Start return

Free case and charger

Samsung Customer Service - SHAMBLES!

Re: Can't use vouchers in Galaxy store

Re: No Rewards?