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Original topic:

Volume button on s20 fe is loose

(Topic created on: 27-07-2021 06:37 PM)
Waashmoosh
First Poster
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Samsung Lounge

Ok so i've only had this phone for two days. And i just had it in my pocket, and then when i took it out of my pocket the volume button was loose. I mean come on. I didn't even touch it. I googled it, and many other people had the same problem. This is a scam.

2 REPLIES 2
Oxygenic
Samsung Maker ★
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Samsung Lounge
Sad to hear that, if you bought if from Samsung I'd contact Customer support to get it fixed/replaced - if you bought it elsewhere I'd contact the retailer and make a complaint (reklamation). It's always sad when stuff are breaking or QC has failed, and it happens to every manufacturer. I hope you get a quick and smooth help to fix it or even replace the unit! The S20 Fe is a nice device, but of course you shouldn't have to accept loose buttons!
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ElinH
Troubleshooter
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Samsung Lounge

Hey @Waashmoosh 

So sorry to hear about your phone! Like @Oxygenic said, please contact our support regarding this issue so that they can help you in the best way. You can find contact details here 😀

//ElinH


// ElinH
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