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samsung pay

(Topic created on: 29-05-2024 12:16 PM)
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Hiyah
Student
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Hi, i can't seem to add a card to samsung pay, actually i cant even seem to get past the address bit, it seems to think i'm in america, when i'm in Denmark, can you guys help?

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Solution
Madeleine L
Moderator
Moderator
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Hi Hiyah!
Generally , this means that the unit is connected to another country/region.

In this case, we recommend that you contact the support to get further help with checking the IMEI number for the device.

Note, do not enter your IMEI number here as each IMEI number is unique to each device and is therefore considered personal data.


Link to the Danish support website:
https://www.samsung.com/dk/support/livechat/

 

/Madeleine

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Solution
Madeleine L
Moderator
Moderator
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Hi Hiyah!
Generally , this means that the unit is connected to another country/region.

In this case, we recommend that you contact the support to get further help with checking the IMEI number for the device.

Note, do not enter your IMEI number here as each IMEI number is unique to each device and is therefore considered personal data.


Link to the Danish support website:
https://www.samsung.com/dk/support/livechat/

 

/Madeleine

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Hiyah
Student
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Thanks!

 

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