23-05-2021 12:26 PM in
My Samsung galaxy s7 is black.
The battery is working.
When I forced a startup I get the blue light blinking but the screen is still black.
What to do?
23-05-2021 12:47 PM in
Try to restart it with press both together volum down and power on until you feel the vibrate and leave it
23-05-2021 12:49 PM in
23-05-2021 12:52 PM in
Then you need to download rom from sammobile and through odin you back tab factory reset
25-05-2021 07:58 PM in
06-07-2021 10:39 AM in
Did you manage to solve this issue @LenaW with the advice below? Let me know 🤗
07-07-2021 11:46 AM in
07-07-2021 05:48 PM in
Ok! In that case I would advice you to contact our support or take your phone to a technician so that they can advice you on how to proceed 😊
