28-03-2024 06:12 PM
hello, my samsung g5 27 inch model is LS27AG550EMXUE and my firmware version is M-A5500GCZA-1002.4 i dont know if there is an update to the firmware because i can’t find a link to it in the forums nor samsungs website. i got this monitor less than a year ago in saudi arabia. im not sure if this monitor model is exclusive to saudi arabia only.
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28-03-2024 08:56 PM
02-04-2024 06:30 PM
messaged both 4 days ago, no response
03-04-2024 10:40 AM - last edited 03-04-2024 12:51 PM
Hello @memies
I have answered you in PMs 😊 This is sent to our tech mods, but there might be a possibility we cant access FW in Saudi Arabia since we only have FW for the Nordics.
Edit: Seems like it was possible, see attached FW below
03-04-2024 11:03 AM
03-04-2024 01:12 PM
thank you, i updated my monitor to that version and it works.