Every time I launch the app on my Samsung S90C 2023, it loads forever until it displays the message "Something went wrong".

I have tried:

• Factory reset several times 
• Coldstart via remote 
• Coldstart via unplugging the cable 
• Resetting the smart hub 
• Reinstalling app
• Deleting and installing app 
• Clearing cache/data 
• Logging in and out of the Samsung account
• Using a different Samsung account

I was really looking forward to seeing the sync in action; any help would be greatly appreciated.

Best regards