Why carn't i connect my devices my mobile s7edge to my Bluetooth stereo

[tillyanne]

Why carn't i pair my Samsung s7 edge phone to my Bluetooth stereo stack system lg it's driving me insane now im sick to teeth of it carnt relax chill anymore love my music videos u-tube through my phone to my speaker but some one keeps over riding my Bluetooth stereo stack system lg it's driving me insane 

[tillyanne]

Need help ffa

[AntS]

Hi @tillyanne,

The issue could be with either of the devices you’re trying to connect, so to fix it it’s best to share some more info and try to narrow things down.

• Are you able to tell us the model number of your LG stereo stack system?
• Is your LG stack system pairing with other Bluetooth devices okay?
• Is your S7 Edge pairing with any other Bluetooth devices okay?
• Has your S7 paired with your LG stack before? If it has, are you able to recall if there's been something that’s happened between now and then? E.g. a software or app update, or a new app?
• Any error messages coming up when you try to pair the two? If so, what does it say? (Not sure what you mean by "some one keeps over riding...".)