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Original topic:

No emoji on new Samsung keyboard update ( s7 edge )

(Topic created on: 22-06-2017 12:07 AM)
A7med_ali
Apprentice
Options
Other Smartphones

Hi everyone, 

 

before 8 days I receive notification from "Galaxy Apps" that there is an update for "Samsung keyboard", I updated the keyboard, I found out that there is no emoji on the same keyboard! I really got disturbed from this problem, now I am looking for solutions for this problem.

I really got disturbed from this problem.

 

Samsung keyboard version: 1.5.5.1 

On Samsung Galaxy S7 Edge 

 

Looking for a fast reply for Samsung...

 

16 REPLIES 16
BandOfBrothers
Samsung Maker ★★
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Other Smartphones
Hi,

On the stock samsung keyboard is a multi key.

It's on the bottom left hand side next to the space bar.

Long press on that and you should see lots of options with emojis being one.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

A7med_ali
Apprentice
Options
Other Smartphones

I don't have this option 20170701_094520.png

 

 

20170701_094544.png

 

 

20170701_095250.png

 

 See the pictures of my keyboard 

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BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

That's weird. 

 

Mine are : 

Screenshot_20170701-085013.png

 

 

 

I'm on Nougat. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

There's quite a few posts in connection to your issue or as similar. 

 

One has this reply "


sohaney, do you have any of the Clean Master apps installed on your phone? I just uninstalled CM security and the parent Clean Master apps, restarted my phone, and voila... now the emoji button works perfectly.

Let me know if this helps!

"


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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A7med_ali
Apprentice
Options
Other Smartphones

I tried; nothing happend 

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A7med_ali
Apprentice
Options
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is it going to work if I factory rest the phone? 

 

Current phone: S7 edge SM-G935FD

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BandOfBrothers
Samsung Maker ★★
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Other Smartphones

It may. 

 

But no-one can guarantee it will. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

Screenshot_20170702-134050.png

 

 

Is this the version of Samsung Keyboard your using ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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A7med_ali
Apprentice
Options
Other Smartphones

No, 1.5.5.1

Current phone SM-G935FDScreenshot_20170702-155723.png

 

 

 

 

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