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Network not working

(Topic created on: 28-03-2023 05:50 PM)
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zxyzxs
First Poster

‎28-03-2023 05:50 PM

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Does anyone know how to fix my issue.

It started with my device not charging properly and now the flight mode icon is appearing as a faded blue colour, making it appear to be switched on however it is not. My mobile network is also not working. I've wiped the cache, reinserted the sim, done a reboot and it's still not working.

Any help?
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Paigeapus
First Poster

‎28-03-2023 10:05 PM

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Had this exact same problem with my S10+, rebooting fixed it for a while but before long it would not come out of it and battery was burning out super quick.

I put it down to the new update and took it to my local repair shop who advised to see if a data back up and full factory reset would work, thankfully it did, but it's now put me off any further updates incase the whole device goes bust!
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Paigeapus
First Poster

‎28-03-2023 10:06 PM

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He said it might have been that I needed more storage and clear caches to be able to run the new update, and that the phone couldn't handle it, so I had to delete some videos etc but all is well now.
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