Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy S8+ randomly restarting

(Topic created on: 24-09-2023 11:17 AM)
1010 Views
heuterm
Journeyman
Options

Hi, my S8+ randomly restarts and I read somewhere that one remedy (apart from getting a new phone) is to clear the cache. Can someone help me out here please. Thanks, Martin

0 Likes
6 REPLIES 6
justarandomperson
Pathfinder
Options
Had same problem on my A50 , installed a software update and it was gone
0 Likes
heuterm
Journeyman
Options

na, software untodate, still same problem

0 Likes
justarandomperson
Pathfinder
Options
Well idk then
0 Likes
heuterm
Journeyman
Options

thanks for trying!

0 Likes
AndrewL
Moderator
Moderator
Options

@heuterm: If you would like to try wiping the cache partition to address your current power issues, then please follow the steps below.

Power off your Galaxy S8+ > Press the Volume Up + Power + Bixby keys simultaneously until the phone vibrates, then release > The device will boot into Recovery Mode. From the menu, use the Volume Down button to scroll to 'Wipe cache partition' then press the Power button to select it. Allow time for the process to complete, then select 'Reboot system now'. 

Let me know how you get on. 

0 Likes
heuterm
Journeyman
Options

thank you @AndrewL. Done that and see how things go from here.