Galaxy j7 pro

DEEZOZERO · a month ago

Device wont update? Msg is: device modified in an unauthorised way

Piper123 · a month ago

Sounds like you've rooted your device and thus it won't update.

BandOfBrothers · a month ago

@DEEZOZERO

Who supplied the phone originally 🤔

Try factory resetting and or send feedback via the Samsung Members App.

If i can be of any further help please don't hesitate to ask 😎

Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

DEEZOZERO · a month ago

Thanks, what does rooted mean please?

DEEZOZERO · 3 weeks ago

Hi, I done a data factory reset yet device still claims rooted, stopping device updating check due to msg about modified firmware ? So it seems I can't do Samsung biometrics due to rooted msg!?