Ive been using my same email address since 2015 for samsung account. I added 2 step verification my old number which I don't have any longer noe that number is active any more. Now samsung store Nor let me login with another samsung account nor it let me by pass 2 step verification. I do have my current password. Its my humble request if samsung team could help me disable 2 step verification. I can provide all the details.
As this is a Security Feature you may find these links helpful.
That or try a Samsung Experience Store / Samsung Service Centre.
I wish you all the best with this situation.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
Thanks for the suggestion. I could certainly call them for assistance, what country code I should use as I'm based in United Arab Emirates and that number doesn't seem to work here.
Try logging into your account from your laptop or computer and setting it up from there. I did this and it was only then that they finally sent me a code.
Both my Google and my Samsung already had two step verification turned off when I switched phones today, still can't access this magical Cloud place that supposedly has all my data stored somewhere. Calles support, sat on hold for an hour with no indication as to the length of the que, gave up after an hour. Texted support. She said to call support. Overall, not helpful.
i need help with that same issue can someone help me out
To anyone still having an access to their old phone number (SIM) but SMS verification code isn't coming, the following will fix the issue:
- To enable 2-step SMS verification with Samsung account, go to "Settings" -> "Lock Settings" -> deselect "Lock network and security".
(Sorry for hijacking this thread, it's just that search engine brought me here might bring other folks too)