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Webpage gets stuck

(Topic created on: 05-04-2021 11:00 PM)
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Fiz7863
Voyager
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Has anyone experienced opening any links of webpage through Facebook on s21 ultra, that gets stuck. It goes up n down n then gets stuck, u try few times and it just doesnt scroll down. Quiet frustrating, it doesn't happen on normal web pages via chrome or samsung Internet. Only via Facebook. Any suggestions 🤔

1 Solution


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Solution
AndrewL
Moderator
Moderator
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@Fiz7863: That's strange. Can you try heading to Settings > Apps > Choose Default Apps > Browser app, and change this to another option to see if this helps? Also, tap on Opening Links > Facebook > Open Supported Links > In Other App, to see if this helps.

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2 REPLIES 2
Solution
AndrewL
Moderator
Moderator
Options

@Fiz7863: That's strange. Can you try heading to Settings > Apps > Choose Default Apps > Browser app, and change this to another option to see if this helps? Also, tap on Opening Links > Facebook > Open Supported Links > In Other App, to see if this helps.

Fiz7863
Voyager
Options
Thank you so much. This has helped. Not sure what was blocking it. Now after changing the supported link function. It has starting to work. 👍