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Warranty period remaining

(Topic created on: 19-03-2020 06:21 PM)
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A7Frustrated
Explorer
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Hi, would anyone know how (if!!) I can check the remaining warranty period on my phone? I purchased a secondhand S10+ (absolutely mint) and all works exactly as it should, but I'm just interested to see when it was first registered and what the remaining warranty period is.

I am aware that I can do online checks, but was unsure of accuracy and thought it should, somehow, be possible to check via the Samsung Members App or similar.

 

Many thanks.

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3 REPLIES 3
Solution
AndrewL
Moderator
Moderator
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@A7Frustrated: I can check this on our system for you. I have sent you a private message to request the relevant details.
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Cyberxploits
Apprentice
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You might want to be careful about buying secondhand as Samsung will not validate the warranty if the phone was not purchased from an 'authorised dealer'.

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A7Frustrated
Explorer
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Hi, thanks for the info. As it transpired, the secondhand stopped working (previous person didn't pay his bill). Luckily, after a long wait, PayPal refunded refunded me; lesson learnt never to buy a secondhand phone off anyone apart from friends and family!!!
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