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Voice commands aren’t working - no bixby voice or Google assistant on S21

(Topic created on: 08-01-2023 08:38 PM)
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Redclover
Student
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I recently got the galaxy  S21 after my S20 broke. I had Bixby voice on there. There is no Bixby voice on this phone, nor can I find a way to download it. Google assistant says it isn’t allowed on this phone, which is frustrating. How can I have a voice assistant? Going to return this and get a Google phone if not because it’s pretty important for when I’m driving.

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Fiona26
Samsung Members Star ★★
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I have both voice assistant available on mine. Not sure why Google is saying isn't allowed on this phone. Maybe you need to allow permissions. Here is the link for bixby.
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.bixby.agent&cId=00000645617...

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Fiona26
Samsung Members Star ★★
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I have both voice assistant available on mine. Not sure why Google is saying isn't allowed on this phone. Maybe you need to allow permissions. Here is the link for bixby.
https://apps.samsung.com/appquery/appDetail.as?appId=com.samsung.android.bixby.agent&cId=00000645617...
Dunno14683
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Your gonna get a Google phone?? Why nor return yours and ask for another one or just go and get a new s20
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Redclover
Student
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Thank you so much! Not sure why I couldn’t find this but it works now :smiling-face:

Bernaldo Luis
First Poster
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Thanks 

I had the same problem and I solved it

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