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Unresponsive screen

(Topic created on: 05-02-2022 07:47 PM)
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ImBunnyFeng
Explorer
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I've been having issues with my touch screen being not as responsive as it should after a software update, I tried restarting it but it's still the same. What would anyone suggest? 
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4 REPLIES 4
Glenntech
Samsung Members Star ★
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If you go into the get help section on the Members App
There is a section where you can perform various tests
One being a test of the touch screen
May have to clear the phones Partition Cache. Can Google that
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vjss20plus
Apprentice
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I am facing the same issue. Mine is even worse. I am unable to play the videos I have recorded. Watch YouTube or Netflix. Nothing seems to work.
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ImBunnyFeng
Explorer
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I'm not sure what to do, I reached out to a Samsung help line and she mentioned it could be my case however the problem still happens with my case on, so the next option is the factory reset the phone, however I do not want to do that because I'll loose everything.
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Abbiel26
Journeyman
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I have the same issue after updating to oneui4!
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