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Trouble restoring from Samsung Cloud via mobile hotspot (S20 FE))

(Topic created on: 05-05-2021 06:52 PM)
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3HappyDolphin
Student
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I cannot find where to change setting to allow restoration of data from Samsung Cloud while using mobile internet. If I try it says its not available to restore while using mobile hotspot. It seems that I found how to change this setting for synchronizing from the phone but it does not work other way around. I am using Samsung Galaxy S20 FE.

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1 Solution


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Solution
Pugs1957
Samsung Members Star ★
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Do you have any data saver on? Also try Go to Wifi setting
and set your Wifi spot advanced and set it as Unmetered

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5 REPLIES 5
Pugs1957
Samsung Members Star ★
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Try settings, accounts and backup, restore.
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3HappyDolphin
Student
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"Can't restore data while connected a mobile hotspot"

Its where the problem starts - I am looking for a way to change setting to allow restore while using mobile hotspot. Faq says its available to change somewhere.

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Solution
Pugs1957
Samsung Members Star ★
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Do you have any data saver on? Also try Go to Wifi setting
and set your Wifi spot advanced and set it as Unmetered
3HappyDolphin
Student
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Saver was off, but Unmetered setting worked :smiling-face: Thanks!

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CUTESHAM
First Poster
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Thanks it really worked for me....😊👍

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