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The phone stopped recognise the headphones

(Topic created on: 08-12-2021 05:32 PM)
673 Views
Zib79
First Poster

‎08-12-2021 05:32 PM

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The charger working properly 

2 REPLIES 2
xSteveuk
Mastermind

‎08-12-2021 05:37 PM - last edited ‎08-12-2021 05:42 PM

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Hi,
On the samsung members page
Click on the get help button
And run a diagnostic test

If you having issues
With galaxy buds
Try the link below

https://www.samsung.com/us/support/troubleshooting/TSG01111318/
GalaxyA51user
Voyager

‎08-12-2021 06:15 PM

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Try connecting other headphones, maybe the ones you are trying may be broken.