05-12-2021 07:54 AM
Good Day,
Recently after the newest software update, multiple applications have been malfunctioning. Everything from basic applications like Gallery to 3rd party apps like Snapchat. Seems to have caused an issue with the camera in certain applications as well as display issues, such as a screen static and tearing. Lastly the UI is very very sluggish and stuttery.
As I have factory reset my device already and haven't seen any improvement.
05-12-2021 08:02 AM - last edited 05-12-2021 08:03 AM
05-12-2021 09:22 AM
05-12-2021 11:01 AM
05-12-2021 11:28 AM
Hey there,
Which latest update are you referring to? The big one where you got Android 12 or have you also received another update after receiving the one that brought the Android 12 upgrade?
05-12-2021 12:02 PM
05-12-2021 06:17 PM
05-12-2021 06:47 PM
05-12-2021 11:47 PM
06-12-2021 05:07 PM
Hi Johnathan,
Did you try to do factory reset?
Since the official update rolled out and up until today, I've had many issues with whatsapp, Instagram, viber, Facebook, maps and mailru... using S21 ultra became hell since the last update. I didn't believe that doing factory reset would make any change, but voila, everything's now working just fine.
Don't forget to back up all of your important data to Google or samsung account before doing that!
I hope it will work for you too!