So after the june/july updates, I have found 2 people I personally know that have the exact same problem as me and many many others that I've read on forums, I have the s21 ultra as does my cousin, who uses it for his surgery and my friend has a s21. The problem is the phone is restarting randomly, on all 3 phones the same bloody issue. I've spoken to samsung and they say it's a motherboard problem on mine and my cousins (LOL) funny it should happen straight after an update! They knew from the error reports apparently, so why is the updates causing motherboard issues??
My cousin got exactly the same reply and my friend is still waiting for his report. This is very bad and sly samsung I know exactly what you're doing! It's not the motherboard at all! You only say that as NO ONE will spend £350 plus on fitting a new motherboard onto a phone that's worth less than the motherboard! For that price you could literally buy a good condition secondhand s21U phone. Its a fob off, its 100% a software issue, they ruin phones after updates on purpose, just look through these forums and half of the issues are update related, they've been doing this in Italy too for which they got fined millions for. They want you to fix it with them, making them tonnes of money or getting rid of the two year old phone and buying a new one, making them tonnes more, it's a win-win situation for samsung. I will not let this slide and I'm in the process of taking samsung to court, well my cousin (who's a surgeon) is but I'm with him all the way, it will take a while but in the end it will be worth it. I'm gathering as much evidence as possible and as many victims as possible. So if your phone messed up after an update, shortly after the two year warranty was over please inbox me or email me at my samsung username (dont worry about costs, my cousin has a very good legal team).
Over the past few months they ruined almost 2000 pounds worth of my devices (watch 4 Pro and s21U) which is unacceptable! Even the younger South Koreans are moving onto the iPhone and that says something! Its 2023, updates really shouldnt be messing up so many phones, technology is advancing not regressing. Samsung make good phones but they're very underhanded and sly, in terms of making sure some people's phones don't last more than two years so you buy a replacement, its called planned obsolescence if you dont believe me. Enough is enough, samsung will pay for this, I've made it my mission, it's become personal now.
