Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Sim dropout S20FE

(Topic created on: 01-05-2021 07:23 AM)
542 Views
Motorvator
Journeyman
Options
Anyone help me with this problem  please?
With dual sims in the phone, one or both sits dissappear in the sim manager without any reason. This leaves me disconnected. It happens during the day or when the phone is sitting on the night stand.
They return in the sim manager when the phone is restarted every time!
Help please...
0 Likes
4 REPLIES 4
Kris G
Voyager
Options

did you send any feedback? if not, then do so, that will help to solve your problem.

Huawei P8, Mate10Pro, P40Pro;
Samsung S20Ultra;
Xiaomi MiNote10;
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Do both sim cards work as they should in another phone @Motorvator 

This is a process of elimination to rule out the sim cards or phone that maybe at fault.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Motorvator
Journeyman
Options
Yes they do
0 Likes
Motorvator
Journeyman
Options
Yes I did and call Samsung support they went into the phone and had no explanation
0 Likes