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Samsung TV plus on Samsung galaxy

(Topic created on: 17-11-2021 11:35 AM)
662 Views
palmiotto
Apprentice
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Hello guys.
So basically I bought the Samsung galaxy s20 in Italy but I'm livin in uk. I'm trying to watch TV plus but it says me that it's not available in my country. Do u know how I can fix this problem. 
Thanks so much
Lorenzo
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7 REPLIES 7
Dracure
Apprentice
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Hiya, check the country setting of your phone. It may still be set to Italy. Change this to the United Kingdom
palmiotto
Apprentice
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I can't change the location I don't know whyScreenshot_20211117-110825_Samsung account.jpg
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palmiotto
Apprentice
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I sent u the picture. I can't change it
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Dracure
Apprentice
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Log into your Samsung account and check what country is listed there, you should be able to change it via your account
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Dracure
Apprentice
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Alternatively, you can add a payment method on your Samsung and when it sets this up, the country will change to the payment methods country.
Dracure
Apprentice
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Search for 'changing region of Samsung galaxy device' in the community. Someone has provided steps for this earlier this year
palmiotto
Apprentice
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Okay I will try. Thanks so much for your help. Really appreciate it
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