04-03-2024 11:38 AM
Hi
Recently I found an issue with my Samsung S21 Ultra (Android 14, One UI 6.0). When someone leaves me a voicemail message I don't get any notifications (no notification sound, no badge number displayed against messages icon). When I tap into "messages" however, I see a new message telling me now many voicemails I have received. This is really annoying and means I have to actively go into messages to see if someone left me a voicemail. Does anyone else have this issue?
I have tried everything to fixed this - e.g. clear message cache, check the notifications settings, deleted the Optus Voicemail conversation, check notifications are on etc. The deleting of the Optus Voicemail conversation (which tells you how many voicemails I have) in Messages helps, but only one time. If subsequent voicemail messages are received I don't receive a notification (no sound or badge count against Messages icon).
Any help would be appreciated, thanks.
04-03-2024 12:35 PM
06-03-2024 11:06 AM - last edited 06-03-2024 11:14 AM
I have cleared the messages and phone cache but unfortunately the issue still persists. I've found a workaround though...I've set the default messaging app back to Samsung Messages and not experiencing the issues there. Looks like its a Google Messages issue since whatever recent update.
06-03-2024 11:14 AM
Thanks Star_girl but unfortunately this did not work! See my workaround below.