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Samsung Pass not prompting to save login anymore

(Topic created on: 11-10-2022 12:28 AM)
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Mavericklynch
Apprentice
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So recently the Samsung Pass stopped filling in the password for an app. I went in and removed the login credentials in the hopes that doing so would allow me to re-add them. It now is not prompting to save the login credentials. I have tried clearing the cache and data, force stopping the Pass app, clearing the credentials of the Pass app and also uninstalling and reinstalling the app that im trying to use with Samsung Pass. Does anyone know what could fix this?

I should also add that the app is no in the excluded app list.

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5 REPLIES 5
Ventor
Samsung Members Star ★★
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@Mavericklynch hello, try Reset preferences.Access Settings/Applications, the three dots on the top-right and reset the preferences.A greeting.






"The quieter you become-the more you are able to hear..."


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Mavericklynch
Apprentice
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I do not see that option. Are you talking about opening the phone settings or the settings in the pass app?

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Ventor
Samsung Members Star ★★
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@Mavericklynch I mean phone settings






"The quieter you become-the more you are able to hear..."


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Mavericklynch
Apprentice
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That did not fix the problem.

meri4
Student
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I'm having the same problem and not finding anything useful for help in fixing it.  Bummer

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