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Samsung Galaxy S10 update

(Topic created on: 13-02-2023 03:11 PM)
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Bev54
Helping Hand
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When I put my internet on approximately 2 hours ago a message came up saying there was an update software update available I clicked remind me later and I have just gone to look for it and there's no update available and I have just gone to look for it and there's no update available it says
8 REPLIES 8
TessM
Mastermind
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Hi @Bev54 ,

 

how strange! Are you checking for this via the phone Settings> Software update> Download and install? 

Bev54
Helping Hand
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I have been going onto settings and down to software update but it just says your software is up to date, very strange
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TessM
Mastermind
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It is, indeed. have you tried to restart the phone to see if this pop up again for you? 

Bev54
Helping Hand
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I havnt tried to restart the phone, i will do this now
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Joeeye
Maestro
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The update message you received may be for a connected device such as headphones or earbuds. Do you have anything external connected?
Bev54
Helping Hand
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No I don't have anything external
Bev54
Helping Hand
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I have restarted my phone but it is still saying software up to date. Thank you for help
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Joeeye
Maestro
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I have to admit, I've had moments with previous devices where this has occurred too. I just chalk it up to those random mysteries 😀