24-04-2020 03:37 PM
After April 2020 update the front speaker volume became very low
It was so loud that people next to me can hear it
It's clean and I have tired safe mode
Nothing works
24-04-2020 05:07 PM
Hey @Mohamed_3mda ,
is this happening with all your apps or any in particular? Are you able to run this test and let me know the results?
-Go to Samsung> Samsung Members> Get help> Interactive checks> Speaker.
24-04-2020 05:09 PM
24-04-2020 05:23 PM
I think that the phone will need to be inspected by one of our engineers. We are only doing essential repairs at the moment, however, we would suggest taking this to one of our Service Centres once that this has happened so you can have your phone assessed.