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S21 will no longer vibrate at all.

(Topic created on: 20-01-2024 09:01 PM)
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Wobbles19
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Looking for ways to check why the vibrate function will no longer work. System vibration , touch interactions, everything is turn on max levels.  I have ran device care, which also tells me that there is a issue with the vibration.  I have had to people look at my phone who just immediately tell me that it is a hardware issue and tell me what it will cost to be fixed.  Since the S 21 is already fairly had it's time of the year, I can't see me spending a huge amount of money to put in a new vibration hardware. I believe it is fully  software, but I don't know what / where in other apps to check to see if it is enabled to even work.

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Is the vibration mechanism necessary? If not, don't waste all that money on something that prob won't be used.
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AndrewL
Moderator
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@Wobbles19: To test the vibration feature on your device, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Phone diagnostics > Vibration, and follow the on-screen prompts. Does your phone vibrate normally during the tests? 

If not, please head to samsung.com > Scroll to the bottom of the page > Contact us, and reach out via your preferred contact method, and an advisor will be able to provide further support. If your device is under 24 months old, and free from physical and liquid damage, then any repairs will be free of charge. 

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