Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21+ says it needs to update security patch, but phone says it's up to date.

(Topic created on: 01-01-2024 05:29 PM)
278 Views
Auillion
First Poster
Options

Hi there, my phone recently scanned for any outdated software and it said that I need to update my security patch to the July 1, 2023 security patch, but it said that the phone is up to date and already has the July 1, 2023 security patch.

0 Likes
1 REPLY 1
JordanS
Moderator
Moderator
Options

As it shows as up to date through the settings, we recommend manually updating your phone using our Samsung Smart Switch programme for Windows/Mac OS. We will leave a link to this below. Once installed, connect your phone via USB and run the programme. Smart Switch will then inform you of any pending updates that are available, and prompt you to install them there and then. 

https://www.samsung.com/uk/apps/smart-switch/

0 Likes