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S20 Ultra freezing / restarting after Android 12

(Topic created on: 07-01-2022 07:18 PM)
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CJO101
Explorer
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I participated in the Beta testing where this was an issue which was supposed to have been resolved with the official release. Anyone else having this? 
11 REPLIES 11
Pugs1957
Samsung Members Star ★
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Stupid question but have you cleared system cache after the update?
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CJO101
Explorer
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Yeah sure have still happens, same as when in Beta when sliding the top menu down and swiping through the options etc screen freezes and then phone restarts automatically, hoppens around 4 times a day. I can't be the only one this was a widely documented issue during Beta.
CJO101
Explorer
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Eevrytime Screenshot_20220106-102317_Samsung Members_23298_1641464597.jpg
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Pugs1957
Samsung Members Star ★
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Midge123
Voyager
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Hi I have the s20 ultra and I was on the beta program and I don't have that problem I have never cleaned the cache even after the updates I am in the UK and phone unlocked from Samsung I hope you get the problem fixed soon
CJO101
Explorer
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Full reset appears to have resolved the issue, thank you everyone. Let the pain of logging in to everything again being 😩
Fareynuff
Student
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I'm having exactly the same issue you describe on my s20 5g. Never had any issues until the Android 12 update.

CJO101
Explorer
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Had to full reset the device and itt appears to have resolved it. All day I been logging into apps and resetting passwords etc 😩
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DMXOnline
First Poster
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OK, i had the same isue, but for me worked a better solution....made the phone to boot in safe mode, then waited a time the update to build it self in os, then restarted and now it works, without hard reset