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S20 ultra does not recognise USB C to C charging

(Topic created on: 14-03-2023 01:31 AM)
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Members_g4tJrnk
First Poster
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Hello,

My phone charges with an usb c to usb a cable but today I bought a usb c to usb c fast charger cable + adapter (from Samsung) and it does not charge!

I tried already many things (cleaning the port, do software updates,...) but nothing worked

Someone that knows about this issue or what could it be?

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-Robot-
Samsung Members Star ★
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Return it if it don't work

Or go to the Samsung store and have them test it with you
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