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S20 ultra camera

(Topic created on: 06-08-2021 08:39 AM)
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Samo111
First Poster
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My galaxy's s20 ultra camera is really blurry, it works fine on Snapchat, WhatsApp. I also downloaded a camera on play store and that works fine aswell.  it's just the camera app what comes with the phone when I zoom in to x5 you can't make anything out 

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BandOfBrothers
Samsung Members Star ★★
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Perhaps check out the phone's own diagnostic tools @Samo111 

  • In your phone's dialer app type in *#0*#
  • In your Samsung Members App tap on GetHelp at the bottom and then diagnostics.

These can check your camera.

If required a Samsung Experience Store or Samsung Service Centre can take a look too.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

StephK1
Moderator
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Just to add, if the camera performs well on the test, you could try resetting the settings in the Camera app > Settings > Reset settings > Reset. This will eliminate any issues with the enabled settings. 🙂

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