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S20 Lost photos/videos

(Topic created on: 16-03-2022 12:53 PM)
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Jade8782
First Poster
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I have a Samsung S20 which I have had for around a year now. I noticed a few days ago that alot of my older pics/videos had disappeared. Today I have noticed even more have gone. I havn't deleted them and they are not in my deleted folder. Is there anyway of finding where they have gone or if I can get them back

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2 REPLIES 2
xSteveuk
Mastermind
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Hi
Sorry to read you lost your photos
I've seen this happen a lot.
The image gallery samsung
Is not the place to store images
Have a look in Google photos
You may find some lost images

Pictures in the My Files app are missing from the Gallery

https://www.samsung.com/us/support/troubleshooting/TSG01001310/#:~:text=You%20may%20need%20to%20open....

I use Google photos
And l use amazon photos
If you use amazon prime
You get free amazon photos storage
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BandOfBrothers
Samsung Members Star ★★
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Did you sign upto OneDrive when Samsung stopped backing up photo's in their Samsung Cloud @Jade8782  ?

If so look in there.

I appreciate photo's are precious as they capture that special moment etc.

Personally I Auto backup my taken photo's into Dropbox.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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