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Ringtone S21

(Topic created on: 16-11-2022 07:32 PM)
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Kelado
Apprentice
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I have a S21+ and when ever I change my ringtone tone to a personalised one in either way, or mp3 file format it reverts back to the previous default factory ringtone within an hour. Why is this, am I doing something wrong,is there a fault?
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PaulM1
Moderator
Moderator
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Hi, @Kelado. Hmm, that's interesting, and I'm unsure as to why this would be happening. Are you following the exact steps outlined in the guide below?:

https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-a-music-file-as-a-ringtone-on-my-sams...

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BandOfBrothers
Samsung Members Star ★★
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Is this happening with all of your own tones or just this one in particular @Kelado  ?

Maybe the tone itself is clashing !

Can you try another perhaps from zedge.com  ?

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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