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Persistent unwanted downloads

(Topic created on: 08-12-2021 01:33 AM)
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WoodyR
Apprentice
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How do I stop unwanted apps
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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Apps shouldn't download ingo your phone unless they have been instigated via the Playstore by the user of the phone @WoodyR 

The phone is set up out of the box to not allow downloads from unknown sources.

Take a look in your Playstore to look at your settings and adjust them if necessary.

Is there anything in particular your doing on your phone that appears to result in the download of an app.

Is this app then showing in your Playstore Library  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

WoodyR
Apprentice
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Thanks for your advice much appreciated
WoodyR
Apprentice
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I've been into an inappropriate site ***** that I am and am now paying the price with constant requests to download apps to clean up my phone, anything I can do ? or will I have to do factory reset
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BandOfBrothers
Samsung Members Star ★★
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First delete everything in connection to the site visited including browsing history.

Then clear your phone's System Cache Files.

Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ 

See if that helps @WoodyR 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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