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Notification vibration diagnostics fail

(Topic created on: 07-12-2021 07:49 PM)
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WelshPaul
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I just tried running through some diagnostics on my Samsung S21 Ultra running the latest Android 12 software and Notification vibration doesn't appear to be working.

Samsung Members > Diagnostics > Vibration

Notification vibration: Action required

Vibration is working normally.

Notification vibration isn't working because of a temporary software issue. Restart your phone, then try again.

 

Call vibration is working ok and when my phone is unlocked and I receive a notification, I do get a vibration. Anyone else seeing this issue?


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.

1 Solution


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Solution
WelshPaul
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OK so I figured it out...

Settings > Apps > Samsung Members > Notifications 

It was set to blocked. I enabled notifications and it now works and passes the test.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.

View solution in context

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4 REPLIES 4
Anonymous User
Not applicable
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It has to be deliberately turned on or it will only make a sound or be muted.
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illEez
Voyager
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Mine didn't work either when I ran the diagnostic test, turned out it was the Touch Interaction that was switched off.

Screenshot_20211208-024233_Settings_3762_1638931353.jpg
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WelshPaul
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Touch interaction is turned on but the test still fails. It's only the diagnostic test that fails, notification vibrations do still work. Got to be an issue with the diagnostic software on Android 12 I guess.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
Solution
WelshPaul
Troubleshooter
Options

OK so I figured it out...

Settings > Apps > Samsung Members > Notifications 

It was set to blocked. I enabled notifications and it now works and passes the test.


My advice comes from being a UK Samsung iPhone user.

Current Devices:
  • iPhone 14 Pro 256GB Deep Purple
  • Samsung Galaxy Buds+ > Model: SM-R175.
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