No Photos to upload online

[Budd002]

Hello,

My phone did an update Jan 16 and since then, I can't upload pictures to websites. 

Trying to upload a picture to create a business card.

Normally I tap on "Upload from device" and my albums open. Now the Only options are "Camera", "Camera Video" and "Voice Recorder" No Photos that open to your albums. to attach to an online source. 

How do I get this back?

[SamiJo13]

I am having the exact same issue. I can't even upload files from my phone. I only have camera, video or voice recorder. 

[AndrewL]

@Budd002 @SamiJo13: Please can you try swiping up from your Home screen and heading to the Samsung folder > My Files > Images, and open a photo from here. Does this automatically open in the Gallery, or are you presented with a list of compatible apps at the bottom of the screen? If it's the latter, try pressing and holding on a photo thumbnail > Tap the 3 dots in the bottom right > Open with, and select the Gallery app to see if this helps. 

[Tashi bee]

• Same issue here. Last update was *****. Also having issues with my keyboard now. I hit the full stop button and the cursor bounces back a space behind it. 

[Tashi bee]

This didn't work. You literally cannot open anything else. It's not productive and when you need it for your employment, it's ridiculous and embarrassing