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No more mobile data after update to One UI 5.0 - Android 13 on S20 FE 5G

(Topic created on: 17-12-2022 10:12 PM)
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vdjan
Apprentice
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Since the update to One UI 5.0 on 16th december, I no longer have an internet connection through mobile data.

SIM card works fine in other device, already tried SIM1 and SIM2 slot.

Icon says connected to 4G, but no internet 😕

What can I do?

 

 

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1 Solution


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Solution
vdjan
Apprentice
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Solved it my manually configuring my provider's access point (Proximus), never had to do that before (at least not the last 5 years :face-with-tears-of-joy: )

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7 REPLIES 7
nowdeleted
Big Cheese
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Do a soft reset of your network. You will lose all passwords, it will not affect anything else.
Don't forget to reboot after you have reset the network connections.
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vdjan
Apprentice
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Thanks for your suggestion, but... how?

*Edit*

Ok, I tried it. But didn't help 😞

Any other suggestions?

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Solution
vdjan
Apprentice
Options

Solved it my manually configuring my provider's access point (Proximus), never had to do that before (at least not the last 5 years :face-with-tears-of-joy: )

Io28
Apprentice
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Same issue on a S22. Configuring to Proximus doesn't work (it worked when I tried it last summer when I had the same issue again). SIM is fine, working well on another phone... Tried also resetting of networks, still no mobile data...  

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slydes38
First Poster
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Hi,

We have also the problem on a lot of french mobiles on Orange ! 

Trying reseting network settings and configure APN manually didn't help...

I think is a big bug from Samsung !

Please Help us !

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arquigt
First Poster
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Same issue with me. SiM1 no access, Sim2 working fine. After Android 13 update on my A52s 5G.

Seems to be problem with android update on some models.

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Ananya Thakre
First Poster
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Can you brief the process

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