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No call notification while on another call

(Topic created on: 07-10-2023 11:13 PM)
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Members_rM98II4
First Poster
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Hi,

 

Why am I not receiving incoming call notifications while on another call? I do not get a missed call notification or anything.

I have tried everything, all the settings are how they should be; call barring, call awaitng etc etc. I just don't understand what the issue could be anymore.

 

Please someone help! 

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2 REPLIES 2
-Robot-
Samsung Members Star ★
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Contact you network provider and ensure "call waiting" is enabled
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AndrewL
Moderator
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@Members_rM98II4: Although I appreciate that you may have already done this, please try heading to the Phone app > Tap the 3 dots in the top right > Settings > Supplementary services > Call waiting, and make sure that the option is toggled on from here. This feature will provide an audio notification if someone calls you while you're already on a call. 

If the issue persists, head back to the Phone settings landing page > Call alerts and ringtone, and make sure that 'Allow alarm/notification sounds in calls' is toggled on.

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