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Network issue...never samsung again

(Topic created on: 28-07-2021 03:36 PM)
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Gcanducci
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I got a 21 ultra. I had 4 samsung phones in the past but I'll never have one again. The 21 is just a piece of s... It looses network connecrivity every 30 seconds, sometimes every 10 seconds. All the solutions suggested in the forum just work for 10 seconds. Should i swich off the phone or the airplane mode on and off every 10 seconds? It is incredible that there are forums about this issue almost 1 year old and samsung has done nothing about it.
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5 REPLIES 5
Gcanducci
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For working i am forced to use a old LG as thetering and it works perfectly!

 

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BandOfBrothers
Samsung Members Star ★★
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As a process of elimination can you try another sim card in your phone @Gcanducci  to see what happens.

A Samsung Experience Store or Samsung Service Centre is the best place to have the phone looked at.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Gcanducci
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Tried with 2 sim on different countries and different companies...

 

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BandOfBrothers
Samsung Members Star ★★
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Ok please consider letting a Samsung Service Centre take a look @Gcanducci  


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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HugoFerraz5
Apprentice
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A Samsung Service  Centre told me that Samsung knows about the problem on the Exynos versions but won't acknowledge it 😘 thank you Samsung... Never again 1300€ brick I have... Thank you very much for real.

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