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My lock screen is always asking the pattern even with fingerprint active.

(Topic created on: 08-09-2022 01:29 PM)
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Prem95
Apprentice
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Can anyone know any solution for this....
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1 Solution


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Solution
Ventor
Samsung Members Star ★★
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@Prem95 ,Hello, it is normal that it asks you every so often for your unlocking pattern or PIN. It is indicated in Settings / Biometrics and security / Fingerprints / About unlocking with biometrics. Greetings.

Pin.jpeg






"The quieter you become-the more you are able to hear..."


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2 REPLIES 2
Neo001
Legend
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Hi,

In Settings > Lock screen > Screen lock type, is the toggle for finger print turned on? 

Screenshot_20220908-145049_Settings.jpg

Solution
Ventor
Samsung Members Star ★★
Options

@Prem95 ,Hello, it is normal that it asks you every so often for your unlocking pattern or PIN. It is indicated in Settings / Biometrics and security / Fingerprints / About unlocking with biometrics. Greetings.

Pin.jpeg






"The quieter you become-the more you are able to hear..."