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Lost photos

(Topic created on: 25-02-2023 04:05 PM)
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ejm46
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Since last update lost all gallery photos wish I never bothered with Samsung phone had them for years hassle every update lose saved emails waste of time 
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globalcitizen
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Didn't you back up your pictures etc?

What model is the Samsung
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ejm46
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Thought I did s20fe they are on Google but it means trying to get them over to gallery
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ReeceQ
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After an update? Usually shouldn't mess with gallery, if stored on phone memory. Which update was it? Check settings to show all albums? May got buried within albums?
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ejm46
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Tried that lost everything just have some that I transferred from Google photos which takes to long
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ejm46
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Even one drive was empty
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JAMES4578
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@ejm46  Appreciate the frustration, are photos definitely not located somewhere in My Files?  I think it  it is best to have  a few back ups, whether that be another cloud service or/and local storage to increase protection.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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ejm46
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