Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Latest OTA cause phone to restart at random.

(Topic created on: 09-03-2023 08:38 AM)
497 Views
NHPIXELSPHOTOGRAPHY
Pathfinder
Options
Hi there is anyone experiencing this same random shutting down of the phone after the recent OTA update? This is similar to the Dec 2022 OTA which fixed then has risen it's head again.
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

I've updated to the recent March update with no restart issues @NHPIXELSPHOTOGRAPHY 

Have you tried the generic troubleshooting guides i.e 

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 

And

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict ?

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Tumppi
Explorer
Options

Last year in august there was update that did same on my phone not every evening that restarted 1 time my phone the fix for that was to shut the phone complettely off for 20 min or longer (i was summer cottage when this happend, 4 weeks), after that when come back to home the wifi was not working on my phone so i used mobile data which is not expensive (Finland) and next week the software update come and fixed the problem.